Philadelphia Unique Indoor Comfort

The service on our heat pump/air conditioner in May of 2014 was the latest of a number of services during the past few years.  The quality and the care throughout were – as always – very thorough and professional.  The technician arrived on time and treated our house with discreet awareness of the rugs, furniture, etc.  As always, he explained in detail the condition of the unit and made very sensible recommendations for maintaining of optimal performance.

I first met Unique about 3 years ago when I hired the company to install an Aprilaire central humidifier.  The unit was necessary to provide a proper humidity level for a very valuable grand piano.  I can say without reservation that every subsequent service was performed with great care and with concern for the piano as well as for the overall quality of the air in our house.

The technicians who have serviced our heat pump have been very good teachers, answering any questions clearly and in detail.  Not only do they have excellent training, but also they all appear to like working for the company.  In this regard, I would like to acknowledge Eric Guenst, who made several trips to our house during the past winter when both snow and a heavy coating of ice prevented the compressor from functioning.  He took care of the problem and was always ready to return if any additional problems arose.  The office staff was wonderful as well.  Joy Smith made numerous calls, just to be sure that everything was progressing well.  I have found this kindness and professionalism to be characteristic of other staff members as well.

In summary, I would highly recommend Unique Indoor Comfort to anyone in need of quality work.  We have had a service contract with the company for the last few years, and we have been more than satisfied with every aspect of their work.